FAQ
Our FAQ (Frequently Asked Questions) is designed to provide you with clear and helpful information about our services and products at The Hall of Greatness. Here you will find answers to the most common questions our customers have, from creating personalized keepsakes to the materials we use.
Whether you want to learn more about the quality of our products, options for a frame, or how to contact us for special requests, the FAQ offers the answers you are looking for. We strive to make your experience as simple and enjoyable as possible, so you can confidently create your tribute to your loved ones.
Frequently Asked Questions
What is The Hall of Greatness?
The Hall of Greatness is a place where we honor the influential greats of the world, as well as the memories of our loved ones, from grandparents to newborns. We offer unique artworks and inspiring quotes that reflect the power of love and wisdom.
What types of keepsakes can I have created?
We create unforgettable keepsakes for you, including beautiful images with loving quotes, tributes to lost friends, and lasting memories of family members.
What materials do you use for the keepsakes?
We use only high-quality materials for our keepsakes, including plexiglass for photo quality, dibond, and brushed aluminum. The artworks are crafted with care to ensure they are durable and of high quality.
Is the keepsake ready for installation?
Yes, each delivered product comes with a hanging system and convenient hanging instructions. Additionally, a level is included to ensure your keepsake hangs perfectly straight.
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Can I provide my own quote?
Yes, you can provide a personal quote that you would like to have placed with the keepsake. We can also assist you with inspiring quotes if you wish.
Can I add a frame to my keepsake?
Yes, we offer the option to add a frame as an extra feature. This enhances the appearance of your keepsake and gives it a more complete look.
How long does it take to receive my keepsake?
The delivery time depends on the type of keepsake you wish to have created. After receiving your order, you will be given an estimated delivery time.
How can I contact you for questions or special requests?
You can reach us via the contact form on our website or by sending an email to our customer service. We are here to answer all your questions and assist you with special requests.
What if I am not satisfied with my keepsake?
We strive for the highest quality and customer satisfaction. If you are not satisfied with your order, please contact us and we will work together to find a solution.
Can I return my keepsake?
Since each keepsake is custom-made, we generally cannot accept returns. Please contact us if there is an issue with your order, and we will do our best to help.